Resolved after 3 days 5 hours, affecting Plus REST API, on August 5, 2025.
We have made changes on our end that has resulted in better response times. This incident has been resolved. -IF
Affected components
Update timeline
- investigating Aug 05, 2025, 09:07 AM UTC
Metadata Plus subscribers may be experiencing slow responses or timeouts from the REST API. We're still completing the setup of rate limiting in the new cloud environment, so we are focusing on getting that done ASAP. -GH
- monitoring Aug 06, 2025, 10:35 AM UTC
Things have settled down as a result of our changes and the Plus pool is performing better now. We're monitoring. -GH
- monitoring Aug 07, 2025, 03:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 08, 2025, 03:05 PM UTC
We have made changes on our end that has resulted in better response times. This incident has been resolved. -IF
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