CrossEngage incident

Partial Login and API interruption

Resolved on March 5, 2026.

monitoring Mar 05, 2026, 07:51 AM UTC

Mar 5, 08:51 CET Resolved - This incident has been resolved. Mar 4, 17:07 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 4, 14:57 CET Identified - Dear customers, Some users are currently unable to log in to both the CDP and the prediction platform. APIs may be affected as well. Our engineers are investigating the cause. We will update as soon as we have more information. We sincerely apologize for any inconvenience. Your ActivatePro team

Started
Mar 05, 2026, 07:51 AM UTC
Resolved
Mar 05, 2026, 07:51 AM UTC
Duration
–
Detected by Pingoru
Mar 05, 2026, 07:51 AM UTC

Update timeline

  1. monitoring Mar 05, 2026, 07:51 AM UTC

    Mar 5, 08:51 CET Resolved - This incident has been resolved. Mar 4, 17:07 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 4, 14:57 CET Identified - Dear customers, Some users are currently unable to log in to both the CDP and the prediction platform. APIs may be affected as well. Our engineers are investigating the cause. We will update as soon as we have more information. We sincerely apologize for any inconvenience. Your ActivatePro team

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