Resolved after 1 hour 14 minutes, affecting Audience campaign dispatch and User Interface and 1 more, on May 9, 2026.
Dear customer, this incident was resolved. All our systems are working properly again. We are sorry for the inconvenience. Your ActivatePro Team
Affected components
Update timeline
- identified May 09, 2026, 07:02 AM UTC
Dear customer, We are currently experiencing degraded platform performance due to a data center network issue, impacting data ingestion. Our Engineering team is actively investigating and working close with data center to resolve the problem. We will continue to share updates as more information becomes available. We apologize for the inconvenience and appreciate your patience. Please reach out if you have any questions. Your ActivatePro Team
- monitoring May 09, 2026, 07:53 AM UTC
Our data center is again available and we are monitoring the situation.
- resolved May 09, 2026, 08:17 AM UTC
Dear customer, this incident was resolved. All our systems are working properly again. We are sorry for the inconvenience. Your ActivatePro Team
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