Is Cross River Bank down?
Last checked 6m agoNo incidents right now.
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Cross River Bank is operational right now. Last checked 6m ago; the most recent incident resolved 9d ago.
Real-time Cross River Bank status, recent outages, and incident history — pulled directly from Cross River Bank's official status page at https://crbpushtocard.statuspage.io every 5 minutes. Pingoru tracks 12 Cross River Bank services and has captured 9 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Cross River Bank reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service
Timeline · 9 updates
- investigating · Sep 03, 2026, 02:24 PM UTC
We are currently experiencing latency with our Push to Pay Express. Our engineers are investigating, and updates will follow shortly.
- identified · Sep 03, 2026, 02:54 PM UTC
The elevated latency on our Push to Pay Web API has been traced to an upstream Mastercard Send service disruption impacting P2P, Funding, and Disbursement API calls (impact start 13:27 UTC). Mastercard is actively investigating. Transactions on alternate rails are unaffected. Next update to follow. Mastercard Reference Number: INC000000624660
- identified · Sep 03, 2026, 03:42 PM UTC
Our engineers are actively troubleshooting our Push to Pay Web API latency issue, and will provide an update as more information becomes available.
- identified · Sep 03, 2026, 04:20 PM UTC
Our engineers continue to actively troubleshoot the Push to Pay Web API latency issue. There are no additional updates at this time. We will provided further information as it becomes available .
- identified · Sep 03, 2026, 05:27 PM UTC
Mastercard has identified the cause as an event at a third-party provider. Core Mastercard transaction processing remains operational; impact is limited to a subset of value-added services, including the Send APIs used by Push to Pay. Mastercard's teams are actively working the issue. Alternate rails remain unaffected. Next update to follow.
- monitoring · Sep 03, 2026, 07:45 PM UTC
Mastercard has advised that their teams continue to investigate and remediate the issue impacting multiple services; some services are beginning to recover, though efforts remain ongoing to fully restore all impacted services. We are seeing our Mastercard Send rail services stabilize, with response times back to normal, error rates reduced, and internal alerts cleared. As Mastercard's remediation continues, intermittent impact remains possible. We continue to monitor.
- monitoring · Sep 03, 2026, 08:52 PM UTC
Mastercard connectivity has been restored and all systems are operating normally. We continue to monitor the environment and address a small number of residual issues resulting from the disruption.
- monitoring · Sep 03, 2026, 10:23 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 03, 2026, 10:24 PM UTC
Status of all systems is back to normal, delayed transactions are being processed but we will continue to monitor and work with partners to address any delayed transactions that do not get processed.
Latest: Status of all systems is back to normal, delayed transactions are being processed but we will continue to monitor and work with partners to address any delayed transactions that do…
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- Card Payments Pull Service
Timeline · 1 update
- resolved · Aug 27, 2026, 10:22 AM UTC
We are aware of an issue affecting P2P transfers that may cause increased processing times. Some transactions may remain pending longer than expected. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
Latest: We are aware of an issue affecting P2P transfers that may cause increased processing times. Some transactions may remain pending longer than expected. Our engineering team is activ…
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- Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service
Timeline · 4 updates
- investigating · Aug 15, 2026, 07:13 PM UTC
Please be advised that we are currently experiencing service degradation with our Push to Pay Web API. Our engineers are investigating, and updates will be provided shortly.
- investigating · Aug 15, 2026, 07:47 PM UTC
We are continuing to investigate this issue.
- monitoring · Aug 15, 2026, 08:10 PM UTC
Our engineers have confirmed that the underlying issue causing high load on our databases has stopped. We are continuing to monitor to ensure stability.
- resolved · Aug 15, 2026, 09:12 PM UTC
Push to Pay WebApi remains operational and performance has been fully restored
Latest: Push to Pay WebApi remains operational and performance has been fully restored
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- Card Payments Authorization Service
Timeline · 3 updates
- identified · Aug 15, 2026, 05:23 AM UTC
We are experiencing service disruptions caused by outages at upstream third-party providers. Impact is currently limited to Single Message System (SMS) and Dual Message System (DMS) on Mastercard-branded card transaction processing. Our core platform, ledger, and account systems remain operational Mastercard authorization processing is unavailable. The problem began at 04:01 UTC on 15 August 2026. Network connectivity to the Mastercard network failed. Both Mastercard channels are affected: Single Message System (SMS) and Dual Message System (DMS). Mastercard cannot deliver authorization requests to us. Cardholders can see declines on Mastercard-branded cards. Visa authorization processing is not affected. Our core platform, ledger, and account systems operate normally
- monitoring · Aug 15, 2026, 05:54 AM UTC
This incident was remediated upstream by Mastercard. Service connectivity was restored without configuration or code changes on our side, and our automated reconnect process re-established the session without manual intervention. No degradation remains and no customer action is required. We will continue to monitor connectivity and transaction performance closely to confirm the issue is fully resolved, and will provide a further update if anything changes.
- resolved · Aug 15, 2026, 06:29 AM UTC
This incident is now resolved. Impact window: [11:58]–[1:28 EST] This incident was remediated upstream by Mastercard. Service connectivity was restored without configuration or code changes on our side, and our automated reconnect process re-established the session without manual intervention. No degradation remains and no customer action is required
Latest: This incident is now resolved. Impact window: [11:58]–[1:28 EST] This incident was remediated upstream by Mastercard. Service connectivity was restored without configuration or cod…
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- Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service
Timeline · 5 updates
- investigating · Jul 09, 2026, 08:49 PM UTC
We are currently investigating reports of issues affecting Visa settlement. Our team is actively working to identify the cause and assess the impact. We will provide an update as soon as our investigation is complete or when additional information becomes available.
- monitoring · Jul 09, 2026, 09:49 PM UTC
We have received an update from our partner. They are working to restore normal processing. As part of the remediation effort, some settlement wires have been intentionally held by the partner to ensure accurate processing. You may continue to see an impact to a subset of international settlement wires. We will provide updates as we receive them.
- monitoring · Jul 09, 2026, 09:53 PM UTC
We have received an update from our partner. They are working to restore normal processing. As part of the remediation effort, some settlement wires have been intentionally held by the partner to ensure accurate processing. You may continue to see an impact to a subset of international settlement wires. We will provide updates as we receive them.
- monitoring · Jul 10, 2026, 12:03 AM UTC
We are still awaiting confirmation of issue resolution from our partner. We will work directly with impacted customers to address outstanding items.
- resolved · Jul 10, 2026, 02:40 AM UTC
At this time, we have no new information to share. Our team remains engaged and will provide the next update on July 10.
Latest: At this time, we have no new information to share. Our team remains engaged and will provide the next update on July 10.
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See the full Cross River Bank outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Cross River Bank outage history →Or sign up free to get alerts when Cross River Bank breaks · 10 free monitors · No credit card
- Push to Pay Express Latency ResolvedStarted Sep 03, 2026, 02:24 PM UTC · Resolved Sep 03, 2026, 10:24 PM UTC · 7h 59m
- Started Aug 27, 2026, 10:22 AM UTC · Resolved Aug 27, 2026, 10:22 AM UTC · —
- Started Aug 15, 2026, 07:13 PM UTC · Resolved Aug 15, 2026, 09:12 PM UTC · 1h 58m
- Started Aug 15, 2026, 05:23 AM UTC · Resolved Aug 15, 2026, 06:29 AM UTC · 1h 5m
- Started Jul 09, 2026, 08:49 PM UTC · Resolved Jul 10, 2026, 02:40 AM UTC · 5h 50m
- Settlement Reporting Issue ResolvedStarted Jun 26, 2026, 07:25 PM UTC · Resolved Jun 26, 2026, 08:59 PM UTC · 1h 33m