Criteo incident

Users may have trouble with Commerce Max and/or Commerce Yield component performance

Resolved after 14 minutes, affecting Campaigns and Analytics and 1 more, on September 9, 2025.

resolved Sep 09, 2025, 12:31 PM UTC

Users may have trouble using Commerce Max and/or Commerce Yield component. We have confirmed that the incident is over and that the service is operating normally.

Started
Sep 09, 2025, 12:16 PM UTC
Resolved
Sep 09, 2025, 12:31 PM UTC
Duration
14m
Detected by Pingoru
Sep 09, 2025, 12:16 PM UTC

Affected components

CampaignsAnalyticsAudiencesBillingAccount SettingsCreatives

Update timeline

  1. investigating Sep 09, 2025, 12:16 PM UTC

    Users may have trouble using Commerce Max and/or Commerce Yield component Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. resolved Sep 09, 2025, 12:31 PM UTC

    Users may have trouble using Commerce Max and/or Commerce Yield component. We have confirmed that the incident is over and that the service is operating normally.

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