Criteo incident

Users may have trouble accessing Commerce Max and/or Commerce Yield: Analytics Module.

Resolved after 54 minutes, affecting Analytics, on September 18, 2025.

resolved Sep 18, 2025, 09:59 AM UTC

Users may have trouble using Commerce Max and/or Commerce Yield component: Analytics Module. We have confirmed that the incident is over and that the service is operating normally.

Started
Sep 18, 2025, 09:05 AM UTC
Resolved
Sep 18, 2025, 09:59 AM UTC
Duration
54m
Detected by Pingoru
Sep 18, 2025, 09:05 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Sep 18, 2025, 09:05 AM UTC

    Demand-side Analytics section is randomly not accessible on Commerce Max and Commerce Yield account. All users are impacted. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. resolved Sep 18, 2025, 09:59 AM UTC

    Users may have trouble using Commerce Max and/or Commerce Yield component: Analytics Module. We have confirmed that the incident is over and that the service is operating normally.

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