Criipto incident

High MitID error rate

Resolved after 1 hour 15 minutes, affecting MitID (Denmark), on July 17, 2026.

resolved Jul 17, 2026, 02:01 PM UTC

We have linked the MitID issues with a combination of appswitch hints and the introduction of MitID CIBA resulting in a parameter combination that MitID rejected. We have added additional telemetry to detect similar issues in the future as well as regression tests against future issues of the same nature.

Started
Jul 17, 2026, 12:46 PM UTC
Resolved
Jul 17, 2026, 02:01 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 17, 2026, 12:46 PM UTC

Affected components

MitID (Denmark)

Update timeline

  1. investigating Jul 17, 2026, 12:46 PM UTC

    We are seeing a high error rate from MitID endpoints. This is affecting an increasing number of logins. We are investigating.

  2. monitoring Jul 17, 2026, 01:03 PM UTC

    MitID error rate is back to normal

  3. resolved Jul 17, 2026, 02:01 PM UTC

    We have linked the MitID issues with a combination of appswitch hints and the introduction of MitID CIBA resulting in a parameter combination that MitID rejected. We have added additional telemetry to detect similar issues in the future as well as regression tests against future issues of the same nature.

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