Criipto incident

Signatures - signing issues

Resolved after 2 hours 52 minutes, affecting Idura Signatures, on July 16, 2026.

resolved Jul 16, 2026, 11:50 AM UTC

AWS has fixed the issue on their end before we managed to release our mitigation. Our mitigation took longer than initially expected.

Other major vendors with incidents that started within 30 minutes of this one

Started
Jul 16, 2026, 08:58 AM UTC
Resolved
Jul 16, 2026, 11:50 AM UTC
Duration
2h 52m
Detected by Pingoru
Jul 16, 2026, 08:58 AM UTC

Affected components

Idura Signatures

Update timeline

  1. investigating Jul 16, 2026, 08:58 AM UTC

    We have been alerted and are investigating the issue.

  2. investigating Jul 16, 2026, 09:04 AM UTC

    Issue only related to the idura.broker domains

  3. investigating Jul 16, 2026, 09:31 AM UTC

    Global CloudFront issues. Investigating workaround remediation.

  4. investigating Jul 16, 2026, 09:54 AM UTC

    We have located a workaround and are actively working on getting it released.

  5. investigating Jul 16, 2026, 10:49 AM UTC

    We are still working on resolving the issue.

  6. monitoring Jul 16, 2026, 11:30 AM UTC

    AWS is restoring their services to normal behaviour. Our workaround is on the way, but facing a few issues related to duplicate resource naming. We are continuing to prepare the work-around incase it becomes necessary but we are now seeing better error rates from CloudFront, so our mitigation may not be necessary.

  7. monitoring Jul 16, 2026, 11:33 AM UTC

    Error rate has dropped to 0%, we will continue to monitor

  8. resolved Jul 16, 2026, 11:50 AM UTC

    AWS has fixed the issue on their end before we managed to release our mitigation. Our mitigation took longer than initially expected.

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