Craft.io incident

Degraded Performance: Craft.io Applications (US Data Center)

Resolved after 19 minutes, affecting Core App (US Data Center) and Feedback Portal (US Data Center), on October 29, 2025.

investigating Oct 29, 2025, 02:32 PM UTC

We are currently investigating reports of degraded performance affecting Craft.io applications in US Datacenter. Users may experience slower response times or intermittent connectivity when accessing our services. Our engineering team is actively working to identify and resolve the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full performance. We will provide an update here within the next hour.

Started
Oct 29, 2025, 10:15 AM UTC
Resolved
Oct 29, 2025, 10:35 AM UTC
Duration
19m
Detected by Pingoru
Oct 29, 2025, 10:15 AM UTC

Affected components

Core App (US Data Center)Feedback Portal (US Data Center)

Update timeline

  1. investigating Oct 29, 2025, 02:32 PM UTC

    We are currently investigating reports of degraded performance affecting Craft.io applications in US Datacenter. Users may experience slower response times or intermittent connectivity when accessing our services. Our engineering team is actively working to identify and resolve the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full performance. We will provide an update here within the next hour.

  2. resolved Oct 29, 2025, 02:33 PM UTC

    This incident has been resolved.

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