Resolved after 51 minutes, affecting Web Application and API and 1 more, on October 20, 2025.
Service has been restored. Engineering is working through system review and will continue to monitor.
Affected components
Web ApplicationAPIAutomationsObservabilityCourier Inbox
Update timeline
- identified Oct 20, 2025, 09:54 AM UTC
An issue with our service provider, AWS, has impacted all Courier services. The engineering team is working on resolution.
- identified Oct 20, 2025, 09:55 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 10:02 AM UTC
Service has been restored. Engineering is working through system review and will continue to monitor.
- resolved Oct 20, 2025, 10:11 AM UTC
The incident has been resolved
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Amazon Web Services