Courier incident

Send Pipeline Latency

Resolved after 1 hour 57 minutes, affecting API, on June 18, 2026.

monitoring Jun 18, 2026, 09:53 PM UTC

Messages are being processed while our pipeline continues to process enqueued messages.

Started
Jun 18, 2026, 08:11 PM UTC
Resolved
Jun 18, 2026, 10:09 PM UTC
Duration
1h 57m
Detected by Pingoru
Jun 18, 2026, 08:11 PM UTC

Affected components

API

Update timeline

  1. identified Jun 18, 2026, 08:11 PM UTC

    The team has identified a regression causing send requests to be stuck in a queued state. We have initiated a rollback to quickly resolve the issue. More updates to follow

  2. identified Jun 18, 2026, 08:35 PM UTC

    The rollback deploy will land in about 30 minutes.

  3. identified Jun 18, 2026, 09:31 PM UTC

    The team has identified that the most recent deployment was not the cause of the regression. The team is still working on identifying the root cause. Messages will not be dropped, and they will be processed once the fix is out.

  4. monitoring Jun 18, 2026, 09:53 PM UTC

    Messages are being processed while our pipeline continues to process enqueued messages.

  5. resolved Jun 18, 2026, 10:09 PM UTC

    Send pipeline has resolved and enqueued messages are now sending properly.

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