Courier incident

Significant Notification Event Latency

Resolved after 24 minutes, affecting API, on February 18, 2025.

monitoring Feb 18, 2025, 02:29 PM UTC

We're monitoring our processing pipeline as messages are flowing normally. There is a slight delay in event processing which will also impact outbound webhooks.

Started
Feb 18, 2025, 02:22 PM UTC
Resolved
Feb 18, 2025, 02:47 PM UTC
Duration
24m
Detected by Pingoru
Feb 18, 2025, 02:22 PM UTC

Affected components

API

Update timeline

  1. identified Feb 18, 2025, 02:22 PM UTC

    The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.

  2. monitoring Feb 18, 2025, 02:29 PM UTC

    We're monitoring our processing pipeline as messages are flowing normally. There is a slight delay in event processing which will also impact outbound webhooks.

  3. resolved Feb 18, 2025, 02:47 PM UTC

    Message sends are flowing normally, and events are caught up without delays.

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