Resolved after 42 minutes, affecting Processing - Metrics and Processing - Metrics and 1 more, on September 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 14, 2026, 06:14 PM UTC
We have identified an issue our end that is related specifically to the calculation of the cx_data_usage metrics rather than an actual failure or loss of incoming data. Our engineering team is actively adjusting the service capacity and settings, and the metrics are expected to stabilize across all environments within the next hour. We sincerely apologize for the inconvenience and we will update once full stability is confirmed.
- identified Sep 14, 2026, 06:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2026, 06:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 06:57 PM UTC
This incident has been resolved.
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