Copernica incident

Delay outgoing mail server

Resolved after 49 minutes, affecting Mailsender, on November 10, 2025.

investigating Nov 10, 2025, 08:36 AM UTC

We are currently experiencing delays on our outgoing mail servers. Mailings will be received and processed, however they will be queued before being sent. Our Operations department is currently investigating the underlying issue. All mailings will be sent when the issue has been resolved. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

Started
Nov 10, 2025, 08:36 AM UTC
Resolved
Nov 10, 2025, 09:26 AM UTC
Duration
49m
Detected by Pingoru
Nov 10, 2025, 08:36 AM UTC

Affected components

Mailsender

Update timeline

  1. investigating Nov 10, 2025, 08:36 AM UTC

    We are currently experiencing delays on our outgoing mail servers. Mailings will be received and processed, however they will be queued before being sent. Our Operations department is currently investigating the underlying issue. All mailings will be sent when the issue has been resolved. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

  2. resolved Nov 10, 2025, 09:26 AM UTC

    This incident has been resolved.

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