Copernica incident

Issue with Publisher

Resolved after 35 minutes, affecting Publisher and Marketing Suite, on November 10, 2025.

investigating Nov 10, 2025, 02:32 PM UTC

We are currently experiencing issues with starting tasks from the Publisher environment, such as sending mailings or copying templates. These actions can still be performed from the Marketing Suite interface. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

Started
Nov 10, 2025, 02:32 PM UTC
Resolved
Nov 10, 2025, 03:08 PM UTC
Duration
35m
Detected by Pingoru
Nov 10, 2025, 02:32 PM UTC

Affected components

Publisher and Marketing Suite

Update timeline

  1. investigating Nov 10, 2025, 02:32 PM UTC

    We are currently experiencing issues with starting tasks from the Publisher environment, such as sending mailings or copying templates. These actions can still be performed from the Marketing Suite interface. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

  2. resolved Nov 10, 2025, 03:08 PM UTC

    This incident has been resolved.

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