Resolved after 1 hour 32 minutes, affecting Login, on November 12, 2025.
An update has been made, and we will continue to monitor the issue.
Affected components
Login
Update timeline
- investigating Nov 12, 2025, 08:35 PM UTC
Some customers using SMS as their authentication method to log in to Constant Contact accounts may encounter difficulties in receiving the SMS notification. While the investigation into this issue is ongoing, you can opt for push notification as an alternative authentication method to access your account.
- investigating Nov 12, 2025, 08:54 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 12, 2025, 08:59 PM UTC
An update has been made, and we will continue to monitor the issue.
- resolved Nov 12, 2025, 10:17 PM UTC
This incident has been resolved.
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