Constant Contact incident

Link Tracking and Reporting issue

Resolved after 11 hours 37 minutes, affecting Reporting, on March 12, 2026.

resolved Mar 12, 2026, 01:53 PM UTC

This incident has been resolved. Customers experienced unexpected behavior specifically impacting email tracking functionality. Please note that email delivery was not impacted; your messages were successfully sent and received as intended. Our team identified the tracking issue and immediately restored the system to its full, stable state. All tracking data is now flowing as expected.

Started
Mar 12, 2026, 01:00 AM UTC
Resolved
Mar 12, 2026, 12:37 PM UTC
Duration
11h 37m
Detected by Pingoru
Mar 12, 2026, 01:00 AM UTC

Affected components

Reporting

Update timeline

  1. resolved Mar 12, 2026, 01:53 PM UTC

    This incident has been resolved. Customers experienced unexpected behavior specifically impacting email tracking functionality. Please note that email delivery was not impacted; your messages were successfully sent and received as intended. Our team identified the tracking issue and immediately restored the system to its full, stable state. All tracking data is now flowing as expected.

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