Constant Contact incident

Delays with Segments and Automation Path Starts

Resolved after 1 day 20 hours, affecting Email Automation and Segments, on July 23, 2026.

resolved Jul 25, 2026, 08:33 PM UTC

These delays have been resolved and both Segments and APB paths are working as expected.

Started
Jul 23, 2026, 11:50 PM UTC
Resolved
Jul 25, 2026, 08:30 PM UTC
Duration
1d 20h
Detected by Pingoru
Jul 23, 2026, 11:50 PM UTC

Affected components

Email AutomationSegments

Update timeline

  1. investigating Jul 24, 2026, 08:04 PM UTC

    Customers may experience delays with updates contacts a part of new and existing Segments. Customers may also experience delays with contacts starting an Automation path campaign. We are actively investigating this issue. We apologize for any inconveniences and appreciate your patience.

  2. resolved Jul 25, 2026, 08:33 PM UTC

    These delays have been resolved and both Segments and APB paths are working as expected.

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