Resolved after 3 hours 6 minutes, affecting My Account & Billing, on August 4, 2025.
We are currently experiencing issues affecting customers ability to change payment methods or make payments. Customers may encounter an error when attempting to process payments. We appreciate your patience as we work to resolve this issue.
Affected components
Update timeline
- investigating Aug 05, 2025, 12:44 AM UTC
We are currently experiencing issues affecting customers ability to change payment methods or make payments. Customers may encounter an error when attempting to process payments. We appreciate your patience as we work to resolve this issue.
- resolved Aug 05, 2025, 01:18 AM UTC
We have resolved the issue with billing, and payments are processing normally.
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