Resolved after 4 hours, affecting IoT Connectivity, on April 3, 2025.
The devices seem to connect again, but we are still monitoring that everything works as expected.
Affected components
IoT Connectivity
Update timeline
- investigating Apr 03, 2025, 09:13 AM UTC
Our connectivity provider is currently experiencing issues with authenticating devices on the cellular networks. This might result in devices not being able to connect properly. They are actively working on the issue.
- identified Apr 03, 2025, 10:28 AM UTC
The connectivity provider has identified the issue and are actively working towards solving it
- monitoring Apr 03, 2025, 12:02 PM UTC
The devices seem to connect again, but we are still monitoring that everything works as expected.
- resolved Apr 03, 2025, 01:14 PM UTC
All devices should now connect properly again.
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