Confluence incident

Attachment Loading Issue in C2C and Sandbox Migrations

Resolved after 22 hours 13 minutes, on June 24, 2025.

resolved Jun 24, 2025, 10:35 AM UTC

We have resolved an issue that affected attachment loading during C2C and Sandbox data copy migrations from 19-06-2025 18:00 UTC to 24-06-2025 08:49 UTC. If you encountered this issue, please delete the affected projects from the destination site and re-run the migration. For ongoing migrations, allow them to complete and then follow the same steps. For Sandbox FDC migrations, complete them as usual and re-run if needed. We appreciate your patience and cooperation.

Started
Jun 24, 2025, 10:35 AM UTC
Resolved
Jun 25, 2025, 08:49 AM UTC
Duration
22h 13m
Detected by Pingoru
Jun 24, 2025, 10:35 AM UTC

Update timeline

  1. resolved Jun 24, 2025, 10:35 AM UTC

    We have resolved an issue that affected attachment loading during C2C and Sandbox data copy migrations from 19-06-2025 18:00 UTC to 24-06-2025 08:49 UTC. If you encountered this issue, please delete the affected projects from the destination site and re-run the migration. For ongoing migrations, allow them to complete and then follow the same steps. For Sandbox FDC migrations, complete them as usual and re-run if needed. We appreciate your patience and cooperation.

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