Compusult Pty Ltd incident
Possible NBN outage in parts of Northern VIC and Southern NSW
Resolved after 21 hours 1 minute, affecting Third Party Providers and General Network Environment, on January 15, 2026.
The incident has been resolved.
Affected components
Update timeline
- investigating Jan 15, 2026, 01:01 AM UTC
Compusult are aware of a possible major NBN Internet outage affecting parts of northern Victoria and southern NSW. So far issues seen in Albury Wodonga, Cobram, Strathmerton, Jerilderie, Deniliquin, Tocumwal, Yarrawonga and Wangarrata. We don't have confirmation yet on the cause from any carriers. It does not appear to be isolated to any particular carrier. The Compusult team will be monitoring this situation and will release an update if and when we have confirmation from carriers. We don't have any ETA at this time.
- monitoring Jan 15, 2026, 01:04 AM UTC
We are now seeing affected services coming back online. We are still waiting on confirmation of the exact cause of the issue but all the affected locations seem to be coming back up.
- monitoring Jan 15, 2026, 10:02 PM UTC
The incident has been resolved.
- resolved Jan 15, 2026, 10:03 PM UTC
This incident has been resolved.
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