ComplianceAlpha incident

FactSet

Resolved after 3 hours 58 minutes, affecting Employee Compliance Solution, on December 17, 2025.

monitoring Dec 17, 2025, 07:11 PM UTC

The issue within Employee Compliance related to ETF selections has been resolved.

Started
Dec 17, 2025, 03:43 PM UTC
Resolved
Dec 17, 2025, 07:42 PM UTC
Duration
3h 58m
Detected by Pingoru
Dec 17, 2025, 03:43 PM UTC

Affected components

Employee Compliance Solution

Update timeline

  1. investigating Dec 17, 2025, 03:43 PM UTC

    Within Employee Compliance, we are currently experiencing an issue with our vendor when performing searches for ETFs. We are actively engaging with the vendor and working toward a resolution.

  2. identified Dec 17, 2025, 04:53 PM UTC

    Within Employee Compliance, we are currently experiencing an issue with our vendor when selecting ETFs on the ComplianceAlpha UI. This is impacting the following functionality: Requests & Disclosures Transactions Holdings Screening Lists

  3. monitoring Dec 17, 2025, 07:11 PM UTC

    The issue within Employee Compliance related to ETF selections has been resolved.

  4. resolved Dec 17, 2025, 07:42 PM UTC

    This incident has been resolved.

Your product runs on more than ComplianceAlpha

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →