Resolved after 2 hours 11 minutes, affecting Employee Compliance Solution, on May 5, 2026.
We have identified an issue affecting the approval of certifications following user sign-offs. Although users can complete their sign-offs successfully, the certification status remains in a Submitted state due to a background processing delay. These transactions will be safely reprocessed, and no action is required from users at this time.
Affected components
Update timeline
- identified May 05, 2026, 04:36 PM UTC
We have identified an issue affecting the approval of certifications following user sign-offs. Although users can complete their sign-offs successfully, the certification status remains in a Submitted state due to a background processing delay. These transactions will be safely reprocessed, and no action is required from users at this time.
- resolved May 05, 2026, 06:48 PM UTC
This incident has been resolved.
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