ComplianceAlpha incident

EC Screening List processing

Resolved after 21 hours 24 minutes, affecting Employee Compliance Solution, on June 12, 2025.

resolved Jun 13, 2025, 08:38 PM UTC

The fix for the EC Screening List issue was successfully deployed earlier today. The system is now fully caught up and operating as expected.

Started
Jun 12, 2025, 11:13 PM UTC
Resolved
Jun 13, 2025, 08:38 PM UTC
Duration
21h 24m
Detected by Pingoru
Jun 12, 2025, 11:13 PM UTC

Affected components

Employee Compliance Solution

Update timeline

  1. investigating Jun 12, 2025, 11:13 PM UTC

    We are currently experiencing a delay in the processing of EC Screening Lists. The issue has been identified, and the team is actively working on a resolution. We will provide updates as progress is made. Thank you for your patience.

  2. identified Jun 12, 2025, 11:13 PM UTC

    We are currently experiencing a delay in the processing of EC Screening Lists. The issue has been identified, and the team is actively working on a resolution. We will provide updates as progress is made. Thank you for your patience.

  3. monitoring Jun 13, 2025, 07:43 PM UTC

    The fix for the EC Screening List issue has been successfully deployed. We are actively monitoring the implementation and will provide further updates to impacted clients as soon as possible.

  4. resolved Jun 13, 2025, 08:38 PM UTC

    The fix for the EC Screening List issue was successfully deployed earlier today. The system is now fully caught up and operating as expected.

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