ComplianceAlpha incident

Certification Timeouts and Slowness in System

Minor Vendor's status page →

Resolved after 22 hours 52 minutes, affecting Employee Compliance Solution, on July 2, 2025.

monitoring Jul 02, 2025, 03:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 02, 2025, 01:17 PM UTC
Resolved
Jul 03, 2025, 12:10 PM UTC
Duration
22h 52m
Detected by Pingoru
Jul 02, 2025, 01:17 PM UTC

Affected components

Employee Compliance Solution

Update timeline

  1. investigating Jul 02, 2025, 01:17 PM UTC

    We are currently investigating the slowness and timeouts occurring during the Certifications Process in Employee Compliance as well as the overall slowness in the system.

  2. investigating Jul 02, 2025, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 02, 2025, 02:14 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 02, 2025, 03:12 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jul 02, 2025, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 03, 2025, 12:10 PM UTC

    This incident has been resolved.

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