Compass NZ incident

Call Centre 0800 number down

Resolved after 3 hours 23 minutes, on April 8, 2025.

monitoring Apr 09, 2025, 12:25 AM UTC

This has now been resolved, We will continue to monitor this issue.

Started
Apr 08, 2025, 10:57 PM UTC
Resolved
Apr 09, 2025, 02:20 AM UTC
Duration
3h 23m
Detected by Pingoru
Apr 08, 2025, 10:57 PM UTC

Update timeline

  1. investigating Apr 08, 2025, 10:57 PM UTC

    Our 0800 number appears to have stopped working. Customers can still reach us at [email protected] and we will answer your inquiries as soon as possible. Technicians have been alerted to the problem and we expect to have an update at 11:30 AM.

  2. investigating Apr 08, 2025, 11:31 PM UTC

    We are continuing to investigate this issue. Next update will be at 12:30 PM.

  3. monitoring Apr 09, 2025, 12:25 AM UTC

    This has now been resolved, We will continue to monitor this issue.

  4. resolved Apr 09, 2025, 02:20 AM UTC

    This has now been resolved.

Your product runs on more than Compass NZ

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →