CommCare HQ incident

Degraded performance impacting the creation of new app builds, publishing applications and accessing the application preview on india.commcarehq.org

Resolved after 1 hour 21 minutes, on March 26, 2025.

resolved Mar 27, 2025, 08:19 AM UTC

Dear Users, We identified an issue that began at 20:24 UTC, during which you may have been unable to access the application preview tool, create new builds or versions, or publish applications to mobile. Our developers promptly investigated the matter and fully resolved the issue by 21:45 UTC. We sincerely apologise for any inconvenience this may have caused.

Started: Mar 26, 2025, 08:24 PM UTC
Resolved: Mar 26, 2025, 09:45 PM UTC
Duration: 1h 21m
Detected by Pingoru: Mar 26, 2025, 08:24 PM UTC

Update timeline

resolved Mar 27, 2025, 08:19 AM UTC

Dear Users, We identified an issue that began at 20:24 UTC, during which you may have been unable to access the application preview tool, create new builds or versions, or publish applications to mobile. Our developers promptly investigated the matter and fully resolved the issue by 21:45 UTC. We sincerely apologise for any inconvenience this may have caused.

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