CommCare HQ incident

Outage on india.commcarehq.org

Resolved after 59 minutes, affecting Form Builder and App Release Management and 1 more, on July 2, 2025.

resolved Jul 02, 2025, 11:11 PM UTC

Dear Users, The issue faced on india.commcarehq.org has been resolved. We sincerely apologize for any interruptions. Feel free to contact [email protected] wit any questions or concerns.

Started
Jul 02, 2025, 10:11 PM UTC
Resolved
Jul 02, 2025, 11:11 PM UTC
Duration
59m
Detected by Pingoru
Jul 02, 2025, 10:11 PM UTC

Affected components

Form BuilderApp Release ManagementUser ManagementSyncs with CommCareHQForm SubmissionsData ExportsProject ReportingSMS / MessagingBulk Case ImportCommCare APIs

Update timeline

  1. identified Jul 02, 2025, 10:11 PM UTC

    Dear Users, We are currently experiencing an outage on india.commcarehq.org, affecting all services. We sincerely apologize for this interruption. Our development team has identified the cause and is working to restore complete functionality. Thank you for your patience, Dimagi Support

  2. resolved Jul 02, 2025, 11:11 PM UTC

    Dear Users, The issue faced on india.commcarehq.org has been resolved. We sincerely apologize for any interruptions. Feel free to contact [email protected] wit any questions or concerns.

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