Resolved after 1 hour 37 minutes, affecting Web Apps, on September 12, 2025.
Dear Users, The issue has now been fully resolved. We sincerely apologize for the disruption this may have caused and appreciate your patience while we worked to restore services.
Affected components
Update timeline
- investigating Sep 12, 2025, 06:39 AM UTC
Dear User, We’re currently investigating an issue affecting Web Apps on our India server (india.commcarehq.org). Users may encounter errors when trying to access this features. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
- identified Sep 12, 2025, 07:06 AM UTC
Dear Users, We have identified the cause of the issue affecting Web Apps and are actively working on a fix. Thank you for your patience as we continue to resolve this.
- identified Sep 12, 2025, 08:16 AM UTC
Dear Users, The issue has now been fully resolved. We sincerely apologize for the disruption this may have caused and appreciate your patience while we worked to restore services.
- resolved Sep 12, 2025, 08:16 AM UTC
This incident has been resolved.
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