Resolved after 11 hours 24 minutes, affecting ITSM Platform, on April 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ITSM Platform
Update timeline
- investigating Apr 16, 2025, 05:24 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2025, 05:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2025, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2025, 04:49 AM UTC
This incident has been resolved.
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