Comeet incident

Third Party Chat/Ticketing Provider Slowness/errors

Resolved after 7 minutes, affecting Intercom - Customer Support Platform, on April 3, 2025.

identified Apr 03, 2025, 08:46 PM UTC

An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

Started
Apr 03, 2025, 08:46 PM UTC
Resolved
Apr 03, 2025, 08:53 PM UTC
Duration
7m
Detected by Pingoru
Apr 03, 2025, 08:46 PM UTC

Affected components

Intercom - Customer Support Platform

Update timeline

  1. identified Apr 03, 2025, 08:46 PM UTC

    An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

  2. resolved Apr 03, 2025, 08:53 PM UTC

    This incident has been resolved.

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