Resolved after 11 days 22 hours, affecting Withdrawals and Deposits, on October 24, 2025.
Our custodian will undergo scheduled maintenance to support the upcoming Polkadot Asset Hub migration. This migration moves core network functions from the Polkadot Relay Chain to the Asset Hub. Maintenance is scheduled between 7:00 AM and 7:00 PM UTC on November 4, 2025. DOT Deposits and Withdrawals will be temporarily disabled until maintenance is finished.
Affected components
Update timeline
- investigating Oct 24, 2025, 09:41 PM UTC
Our custodian will undergo scheduled maintenance to support the upcoming Polkadot Asset Hub migration. This migration moves core network functions from the Polkadot Relay Chain to the Asset Hub. Maintenance is scheduled between 7:00 AM and 7:00 PM UTC on November 4, 2025. DOT Deposits and Withdrawals will be temporarily disabled until maintenance is finished.
- resolved Nov 05, 2025, 08:28 PM UTC
This incident has been resolved.
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