Resolved after 3 hours 29 minutes, on August 21, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Aug 21, 2026, 09:31 PM UTC
Some users may experience delayed sends on the Ethereum network. Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We're working on this issue and will provide updates as soon as possible. Your funds are safe.
- monitoring Aug 22, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2026, 01:00 AM UTC
This incident has been resolved.
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