Resolved after 22 minutes, affecting Credit & Debit Cards, on August 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Credit & Debit Cards
Update timeline
- investigating Aug 15, 2026, 05:35 AM UTC
Some users may currently be unable to withdraw funds using their debit or credit card. Our team is working on this issue and will provide an update shortly. Please try withdrawing using other alternative payment methods. Your funds are safe.
- monitoring Aug 15, 2026, 05:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 15, 2026, 05:57 AM UTC
This incident has been resolved.
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