Resolved after 1 hour 7 minutes, affecting International Derivatives, on May 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
International Derivatives
Update timeline
- investigating May 10, 2026, 03:38 PM UTC
Some users may experience degraded performance when viewing price charts on INTX on web. The mobile app is not affected. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
- identified May 10, 2026, 04:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 10, 2026, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 10, 2026, 04:46 PM UTC
This incident has been resolved.
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