Resolved after 23 hours 59 minutes, on March 23, 2026.
We’re aware of an issue affecting customers whose contracts settled between 12:00 AM PDT Friday and 12:00 PM PDT Saturday. Impacted customers may incorrectly see negative balances in Predictions and may be unable to open new positions. Our team is investigating and working to resolve this. We’ll provide an update shortly.
Update timeline
- investigating Mar 23, 2026, 01:47 PM UTC
Some users may be seeing incorrect balance displays within Predictions. This is a display error only. Your funds are safe. We’re working on this issue and will provide updates as soon as possible.
- investigating Mar 23, 2026, 02:43 PM UTC
We’re aware of an issue affecting customers whose contracts settled between 12:00 AM PDT Friday and 12:00 PM PDT Saturday. Impacted customers may incorrectly see negative balances in Predictions and may be unable to open new positions. Our team is investigating and working to resolve this. We’ll provide an update shortly.
- resolved Mar 24, 2026, 01:47 PM UTC
This incident has been resolved.
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