Resolved after 5 hours 56 minutes, on August 10, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Aug 10, 2026, 04:14 PM UTC
We are aware that some users may be experiencing delayed sends and receives for Story. Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We are working on this issue and will provide updates as the situation changes. Rest assured, your funds are safe.
- identified Aug 10, 2026, 10:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 10, 2026, 10:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 10, 2026, 10:11 PM UTC
This incident has been resolved.
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