Resolved after 12 hours 43 minutes, on May 8, 2026.
We are seeing recoveries across surfaces of Trading and Transfers for all Prime clients. Please reach out to us if you continue to see any degraded performance on your end. We will provide further updates. Your funds are safe.
Update timeline
- investigating May 08, 2026, 04:06 AM UTC
We are aware that customers may be experiencing degraded performance at this time. Our team is investigating this issue and will provide an update. Your funds are safe.
- identified May 08, 2026, 04:07 AM UTC
Due to an AWS outage, trading, conversions, and multi-network transfers are currently unavailable for all Prime clients. Additionally, deposits and withdrawals are currently unavailable for users facing Coinbase Luxembourg. We are actively investigating and will provide updates. Your funds are safe.
- identified May 08, 2026, 05:13 AM UTC
We will begin the process to re-enable trading on our markets shortly. All markets would be placed in "Cancel Only" mode before we move to re-enable trading.
- monitoring May 08, 2026, 08:14 AM UTC
We are seeing recoveries across surfaces of Trading and Transfers for all Prime clients. Please reach out to us if you continue to see any degraded performance on your end. We will provide further updates. Your funds are safe.
- resolved May 08, 2026, 04:50 PM UTC
This incident has been resolved.
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