CoinAPI.io incident

Customer Portal Login Issues

Resolved after 1 hour 9 minutes, affecting Management Console UI & API, on August 21, 2026.

resolved Aug 21, 2026, 11:56 AM UTC

The issue affecting the login process for the Customer Portal has been fully resolved. Customers can now log in and access the portal normally. All affected functionality has been restored. We will continue routine monitoring to ensure continued service stability.

Started
Aug 21, 2026, 10:47 AM UTC
Resolved
Aug 21, 2026, 11:56 AM UTC
Duration
1h 9m
Detected by Pingoru
Aug 21, 2026, 10:47 AM UTC

Affected components

Management Console UI & API

Update timeline

  1. investigating Aug 21, 2026, 10:47 AM UTC

    We are currently experiencing an issue affecting the login process for the CoinAPI Customer Portal. In some cases, customers may encounter difficulties signing in or accessing the portal. Our team is actively investigating the issue and working toward a resolution. We will provide further updates as more information becomes available.

  2. resolved Aug 21, 2026, 11:56 AM UTC

    The issue affecting the login process for the Customer Portal has been fully resolved. Customers can now log in and access the portal normally. All affected functionality has been restored. We will continue routine monitoring to ensure continued service stability.

Your product runs on more than CoinAPI.io

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →