Resolved after 4 hours 22 minutes, affecting embeddings and embed-v4.0 and 1 more, on September 1, 2026.
👀 We are monitoring to make sure the incident has been fully resolved.
Affected components
embeddingsembed-v4.0command-a-reasoning-08-2025rerank-english-v3.0rerank-v4.0-fastAll Endpoints
Update timeline
- investigating Sep 01, 2026, 03:41 PM UTC
🔎 We are currently investigating this live incident.
- identified Sep 01, 2026, 04:21 PM UTC
🛠️ We have identified the root cause as an ongoing Google Cloud Platform (GCP) outage. Our team is actively monitoring the situation while we wait for GCP to resolve the underlying issue. (reference "reference": https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev)
- monitoring Sep 01, 2026, 07:47 PM UTC
👀 We are monitoring to make sure the incident has been fully resolved.
- resolved Sep 01, 2026, 08:03 PM UTC
🎉 The issue has been resolved and we are back to normal.
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