Resolved after 2 hours 52 minutes, on May 21, 2024.
On May 21, 2024 beginning at 11:20 AM PDT until 2:12 PM, 80% of calls to Cognito's /identity_searches endpoint were erroneously returning an empty set of results in the "identity_records" field. The error was due to a code change that introduced a race condition, which caused the endpoint to return a response before the results were available. Once we identified the issue the code change was reversed and normal operation was restored within 10 minutes.
Update timeline
- resolved May 29, 2024, 05:01 PM UTC
On May 21, 2024 beginning at 11:20 AM PDT until 2:12 PM, 80% of calls to Cognito's /identity_searches endpoint were erroneously returning an empty set of results in the "identity_records" field. The error was due to a code change that introduced a race condition, which caused the endpoint to return a response before the results were available. Once we identified the issue the code change was reversed and normal operation was restored within 10 minutes.
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