Cognito Forms Outage History
Cognito Forms is up right nowPingoru has recorded 48 incidents for Cognito Forms: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 8 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 508 (0%) |
Incidents, newest first
Major April 24, 2026 Partial Service Disruption 7h 57m Website and Forms
Started Apr 24, 2026, 01:05 PM UTC· resolved Apr 24, 2026, 09:03 PM UTC
- investigating Apr 24, 2026, 01:05 PM UTC
Some users may be experiencing intermittent issues loading pages or submitting forms. We’re actively investigating and working to restore full service. Thank you for your patience—we’ll keep you updated as we make progress.
- identified Apr 24, 2026, 03:18 PM UTC
Our application and backend systems are operating normally, and we have confirmed this issue did not result from any recent changes on our end. The disruption stems from Microsoft Azure infrastructure responsible for routing traffic, which is causing some requests to fail. We are working directly with Microsoft to resolve the issue as quickly as possible and will provide updates as we learn more.
- monitoring Apr 24, 2026, 05:10 PM UTC
Service has been restored following the earlier issue with upstream infrastructure, and the site should now be accessible for all users. We will continue to monitor to ensure continued stability. Thank you for your patience while we worked through this issue.
- resolved Apr 24, 2026, 09:03 PM UTC
The issue has been resolved, and all systems are operating normally. We appreciate your patience while we worked with our infrastructure partner to restore service.
Critical October 29, 2025 Server Incident 7h 10m Website and Forms
Started Oct 29, 2025, 04:26 PM UTC· resolved Oct 29, 2025, 11:36 PM UTC
- investigating Oct 29, 2025, 04:26 PM UTC
We are actively investigating a service disruption related to a Microsoft Azure outage. Our team is working to restore normal operations as quickly as possible. We apologize for any inconvenience and appreciate your patience.
- identified Oct 29, 2025, 06:55 PM UTC
Our team has implemented an update to help mitigate the issue, and this should improve performance and accessibility for some customers while Azure works to resolve the underlying problem.
- monitoring Oct 29, 2025, 09:46 PM UTC
Microsoft Azure outage is improving. We will continue to monitor the situation.
- resolved Oct 29, 2025, 11:36 PM UTC
This incident has been resolved.
Major July 14, 2025 Email Delay 10h 49m Email
Started Jul 14, 2025, 02:50 AM UTC· resolved Jul 14, 2025, 01:39 PM UTC
- identified Jul 14, 2025, 02:50 AM UTC
We’ve identified an issue causing email notification delays for a small group of customers and are actively working to restore normal email operations.
- identified Jul 14, 2025, 12:45 PM UTC
We are continuing to work on a fix for this issue. We apologize for the delay and thank you for your patience.
- monitoring Jul 14, 2025, 01:10 PM UTC
We’ve implemented a fix for the email delay issue and are currently monitoring the results to ensure everything is working as expected.
- resolved Jul 14, 2025, 01:39 PM UTC
Notification emails are now sending as normal. All queued emails are being processed and delivered. We appreciate your patience during this time.
Minor May 12, 2025 Response Times Slower Than Usual 3h 33m
Started May 12, 2025, 02:20 PM UTC· resolved May 12, 2025, 05:53 PM UTC
- investigating May 12, 2025, 02:20 PM UTC
Please be aware that response times to support tickets may be slower than normal for the time being.
- resolved May 12, 2025, 05:53 PM UTC
This incident has been resolved.
Critical April 1, 2025 Website Outage 1h 13m Website and Forms
Started Apr 01, 2025, 06:40 PM UTC· resolved Apr 01, 2025, 07:53 PM UTC
- investigating Apr 01, 2025, 06:40 PM UTC
We are currently investigating reports of an outage affecting the ability for some customers to access our website.
- identified Apr 01, 2025, 06:57 PM UTC
We experienced degraded performance due to an unexpected spike in traffic that impacted server availability. Our team has identified the root cause and is actively working to restore full performance.
- monitoring Apr 01, 2025, 07:13 PM UTC
The issue has been fully resolved, and the website is performing normally. We’re continuing to monitor closely and are reviewing options to prevent similar issues in the future. Thank you for your patience.
- resolved Apr 01, 2025, 07:53 PM UTC
This incident has been resolved. We’ve identified and are implementing safeguards to help prevent similar issues in the future. Thank you for your patience and understanding.