Resolved after 3 hours 31 minutes, affecting Cognitive3D Dashboard and Cognitive3D Scene Explorer and 1 more, on May 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Cognitive3D DashboardCognitive3D Scene ExplorerCognitive3D Data Processing
Update timeline
- investigating May 13, 2026, 12:42 PM UTC
We are investigating an issue causing a delay in session processing. Session data may take longer than usual to appear on the dashboard.
- identified May 13, 2026, 01:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2026, 01:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 04:13 PM UTC
This incident has been resolved.
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