Resolved after 4 hours 9 minutes, affecting Web Tier, on September 2, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Tier
Update timeline
- identified Sep 02, 2025, 08:59 AM UTC
We are currently experiencing delays in email delivery due to a temporary service disruption with our email infrastructure provider. This affects candidate invitations, user invitations, and report emails. Our team is actively working with our upstream provider to resolve the underlying issue. All queued emails will be automatically delivered once service is restored.
- monitoring Sep 02, 2025, 12:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 01:09 PM UTC
This incident has been resolved.
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