Resolved after 2 hours 1 minute, affecting Web Tier, on February 18, 2026.
An update from the upstream service provider has restored transcription functionality. We are monitoring this fix and will update again once it has been fully resolved.
Affected components
Web Tier
Update timeline
- identified Feb 18, 2026, 01:10 AM UTC
The in-pad audio transcription is currently unavailable, due to upstream issues with a service provider. We're monitoring and will update once it's available again.
- monitoring Feb 18, 2026, 03:00 AM UTC
An update from the upstream service provider has restored transcription functionality. We are monitoring this fix and will update again once it has been fully resolved.
- resolved Feb 18, 2026, 03:11 AM UTC
This incident has been resolved.
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Amazon Web Services