Resolved after 2 days 1 hour, affecting VOILA, on October 28, 2026.
We are investigating an issue preventing some customers from downloading their files. We will provide an update as soon as more information is available.
Affected components
VOILA
Update timeline
- identified Oct 28, 2026, 10:47 AM UTC
We are investigating an issue preventing some customers from downloading their files. We will provide an update as soon as more information is available.
- resolved Oct 30, 2026, 12:05 PM UTC
This incident has been resolved.
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