Coconut Software incident

US Prod Application Outage

Resolved after 11 days 15 hours, affecting Application, on January 30, 2025.

monitoring Jan 30, 2025, 12:25 AM UTC

A fix has been implemented, and system is now stable. Our team is monitoring.

Started
Jan 30, 2025, 12:03 AM UTC
Resolved
Feb 10, 2025, 03:43 PM UTC
Duration
11d 15h
Detected by Pingoru
Jan 30, 2025, 12:03 AM UTC

Affected components

Application

Update timeline

  1. investigating Jan 30, 2025, 12:03 AM UTC

    We are currently investigating this issue and will provide an update shortly.

  2. monitoring Jan 30, 2025, 12:25 AM UTC

    A fix has been implemented, and system is now stable. Our team is monitoring.

  3. resolved Feb 10, 2025, 03:43 PM UTC

    This incident has been resolved.

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