Cockroach Labs incident
Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).
Resolved after 1 hour 30 minutes, affecting CockroachDB Basic/Standard, on September 17, 2026.
This incident has been resolved. CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) experienced network connectivity issues that have now been fully restored. Connectivity has returned to normal and all affected clusters are operating as expected. We apologize for any disruption this may have caused. If you continue to experience any issues, please contact support.
Affected components
Update timeline
- investigating Sep 17, 2026, 07:08 PM UTC
CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) are currently experiencing network connectivity issues. We are investigating and will provide an update shortly
- resolved Sep 17, 2026, 08:39 PM UTC
This incident has been resolved. CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) experienced network connectivity issues that have now been fully restored. Connectivity has returned to normal and all affected clusters are operating as expected. We apologize for any disruption this may have caused. If you continue to experience any issues, please contact support.
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