CMiC incident

Elevated Load Times - NOVA

Resolved after 3 hours 57 minutes, affecting System and Enterprise and 1 more, on December 2, 2024.

monitoring Dec 02, 2024, 04:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 02, 2024, 02:41 PM UTC
Resolved
Dec 02, 2024, 06:38 PM UTC
Duration
3h 57m
Detected by Pingoru
Dec 02, 2024, 02:41 PM UTC

Affected components

SystemEnterpriseFieldReportsBusiness Intelligence

Update timeline

  1. identified Dec 02, 2024, 02:41 PM UTC

    We are currently experiencing increased load times across some programs. Our team is actively investigating the issue and working on a resolution. Performance may be slower than usual during this time. We apologize for any inconvenience and will provide updates as soon as we have more information.

  2. monitoring Dec 02, 2024, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2024, 06:38 PM UTC

    This incident has been resolved.

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